F88 Terms and Conditions – Platform Usage Guidelines

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("Member" or "User") and f88 ("Platform", "we", or "f88") regarding your use of the f88 online entertainment platform accessible via the website https://f88.st and the f88 mobile app.

F88 is an online entertainment platform offering a wide range of games including online casino, Live Casino, sports betting, Bingo, and various other games to eligible players. The platform operates entirely online and supports a variety of local Malaysia payment methods.

These Terms and Conditions should be read together with the f88 Privacy Policy and any game-specific rules or guidelines published on our platform. All such documents together form the entire agreement between you and f88.

To register and use the f88 platform, you must meet all of the following eligibility requirements:

• At least 18 years old on the date of registration and throughout the period of platform use.
• Having full legal capacity to enter into a binding agreement.
• Not be on any self-exclusion list or any prohibition list operated by f88 or relevant authorities.
• Not register on behalf of any third party or for commercial purposes without written consent from f88.
• Not hold more than one active account on the f88 platform at any time.

Each individual is only permitted to hold one account only on the f88 platform. Multiple account registrations by the same individual – whether using different names, phone numbers, email addresses, or identity information – are strictly prohibited and may result in the closure of all such accounts and forfeiture of remaining funds.

During registration, you are required to:

• Providing your full and accurate name as it appears on your official identification document.
• Providing an active and reachable phone number and email address.
• Creating a strong password and storing it securely.
• Completing the identity verification (KYC) process when requested by f88.

You are solely responsible for maintaining the confidentiality of your account login credentials. f88 will not be liable for any losses resulting from unauthorised access to your account due to your failure to keep your login information secure.

F88 supports a wide range of popular deposit and withdrawal methods in Malaysia, including FPX, Touch 'n Go eWallet, GrabPay, Boost and local bank transfers. All financial transactions on the f88 platform are protected by the latest encryption technology.

Regarding deposits:

• Minimum and maximum deposit limits vary depending on the selected payment method.
• Deposits are processed instantly upon confirmation from the payment provider.
• F88 does not charge any processing fees for member deposits.
• Deposited funds must be used for gaming activities and may not be transferred directly to another member.

Regarding withdrawals:

• Withdrawal requests will be processed within 1–3 business days for regular members and within minutes for VIP Gold members and above.
• Withdrawals will be processed using the same payment method as your deposit unless under certain circumstances.
• F88 reserves the right to request additional identity verification before processing withdrawals that exceed certain limits.
• Withdrawals will not be processed if there is any suspicion of fraud or violation of the terms of use.

F88 offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to the specific terms stated in each promotion's details. The general terms applicable to all f88 bonuses are as follows:

• Each bonus has a rollover requirement that must be met before bonus-related winnings can be withdrawn.
• Bonuses may only be claimed once per member unless otherwise stated in the relevant promotion's terms.
• F88 reserves the right to cancel bonuses claimed using false information or through means that violate the spirit of the promotion.
• Bonuses are non-transferable between accounts and cannot be directly converted to cash.
• The validity period of each bonus is stated in the promotion terms and f88 will not extend that period except under exceptional circumstances.
• F88 reserves the right to modify, suspend or terminate any promotion at any time with reasonable notice to members.

All games available on the f88 platform have specific rules accessible directly from the relevant game page. In general, the following rules apply to all games on f88:

• All games use a Random Number Generator (RNG) that has been audited and certified by a recognized independent body.
• The outcome of each game is final and may not be disputed unless there is strong technical evidence of a system failure.
• In the event of a technical failure during a game, f88 reserves the right to void the affected round and return the wager to the member's account.
• The use of automated assistance software, bots, or any tools that provide an unfair advantage in games is strictly prohibited.
• F88 reserves the right to modify the minimum and maximum wagering limits for any game at any time.

For Live Casino games, additional rules conducted by professional live dealers also apply. Decisions made by dealers in Live Casino games are final, subject to video recording review if necessary.

F88 is committed to maintaining a safe, fair and enjoyable gaming environment for all members. You agree not to engage in any of the following conduct while using the f88 platform:

• Fraud, collusion with other members, or any attempt to manipulate game outcomes.
• Use of unauthorized software or methods to gain an unfair advantage.
• Opening multiple accounts or using false identities.
• Transferring funds through the f88 platform for purposes unrelated to legitimate gaming activity.
• Any activity that may compromise the integrity of the platform or the security of other members.
• Offensive, threatening, or harassing language or behaviour in any social feature or live chat on the platform.

You may close your f88 account at any time by contacting our customer support team. Prior to closure, all valid account balances will be processed for withdrawal in accordance with f88's standard withdrawal policy, subject to the necessary compliance checks.

F88 reserves the right to suspend or close a member's account in the following situations:

• Violation of any terms and conditions stated in this document.
• Failed or incomplete identity verification (KYC) after the given period has expired.
• Actions indicating intent to commit fraud or engage in illegal activity.
• Requests from relevant authorities based on legal requirements.
• Accounts that have been inactive for more than 12 consecutive months.

In the event of account closure at the member's own request for self-exclusion purposes related to responsible gaming, f88 will honour that request and ensure the account cannot be accessed again during the chosen exclusion period.

F88 takes seriously its responsibility to protect the personal information of all members. The collection, use and storage of your personal data is governed by the f88 Privacy Policy, which forms part of the overall agreement between you and our platform.

In summary, f88 will:

• Collecting only the information necessary for platform operations and compliance with legal requirements.
• Protecting all your personal data using encryption and appropriate security measures.
• Not sell or share your personal information with third parties for marketing purposes without your consent.
• Providing you the right to access, correct, and request deletion of your personal data, subject to applicable legal requirements.

For full details on how f88 handles your personal data, please refer to f88 Privacy Policy.

The f88 platform is provided "as is" and f88 makes no warranties, whether express or implied, regarding the continuous or error-free availability of the platform.

• F88 is not liable for any losses arising from service disruptions due to system maintenance, unforeseen technical failures or events beyond our control.
• F88 is not liable for any losses arising from your failure to keep your account login details secure.
• In all circumstances, f88's maximum liability to you shall not exceed the total funds held in your account at the time of the incident giving rise to the claim.
• F88 is not liable for any indirect, incidental or consequential losses under any circumstances.

F88 believes that online entertainment should remain a fun and controlled activity. We provide a variety of tools and resources to help members play responsibly:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending.
• Loss Limit: Set a maximum loss limit within a given period to prevent excessive losses.
• Play Time Limit: Limit the time spent on the platform each day or week.
• Self-Break: Take a temporary break from the platform for 24 hours, 7 days, or 30 days as needed.
• Self-Exclusion: Choose to exclude yourself from the platform for a period of 6 months, 1 year, or permanently.

If you or someone you know is showing signs of a gambling problem, please seek help immediately. f88 also provides links to professional support organisations that can assist. For more information, visit the Responsible Gaming us.

F88 reserves the right to update or amend these Terms and Conditions at any time. Any material changes will be communicated to members at least 14 days before they take effect via:

• In-platform notification upon login.
• Email to the address registered to your account.
• A prominent notice on the f88 homepage.

Continued use of the f88 platform after updated terms take effect constitutes your acceptance of those terms. If you disagree with the changes made, you have the right to close your account before the effective date of those changes.

The latest version of these Terms and Conditions is always accessible on this page. The "Updated" date at the top of this page indicates the last date these Terms and Conditions were modified.